terms & conditions

Transaction Currencies

All prices on wordpress.lucylovescharlie.com.au are listed in Australian dollars (AUD).

Substitutions

Whilst we take every care to ensure that your order is as similar as possible to the requested item, substitutions may be necessary from time to time due to seasonal or availability factors.

Refunds / Replacements

If your order cannot be delivered for any reason we will notify you as soon as possible to organise alternative arrangements. For any concerns or enquiries regarding your order, please contact us on (03) 9818 5184. Refunds/Replacements will be dealt with on an individual basis.

Service Policy

Lucy Loves Charlie Flowers is committed to providing exceptional customer service and quality products. If for any reason we are unable to dispatch your order we will notify you via your provided contact email or telephone number prior to your requested delivery date or prior to the time of dispatch if you are placing a same day order.

GST (Goods & Services Tax)

Our products and services attract a Goods and Services Tax (GST) of 10%. All prices advertised are inclusive of GST.

Trademarks, Copyrights and Restrictions

All material on this site, including, but not limited to images, logos and illustrations, is protected by copyrights, trademarks, and other intellectual property rights which are owned and controlled by Lucy Loves Charlie Flowers. Such material may not be copied, republished, reproduced, uploaded, modified, transmitted, posted, or distributed in any way without the consent of Lucy Loves Charlie Flowers.